Cut off time for same day service is 8:30am Monday - Friday.
Missing garment claims must be made before order leaves the store.
We exercise extreme care in handling your garments, however Star Brite Cleaners cannot be liable for beading, sequins, tassels, or trim which may pose a problem.
Any and all items left over 60 days will be donated to charitable organizations.
Star Brite Cleaners is not responsible for items left in pockets.
We will be happy to itemize your order for you when it is dropped off, otherwise you must accept our piece count.
Star Brite Cleaners follows the manufacturers care label on garments. Requesting something other than the recommended care will be done at customers risk.
Some spots will not come out, but we must still charge for our work.
If you have a spot please help us help you by identifying the spot and telling us what it is.
We can only reuse Star Brite Cleaners hangers that are returned in hanger boxes or tied neatly together. We simply do not have time to go through and straighten out tangled hangers.
Return and Refund Policy
There will be a $35.00 charge on all returned checks.
Just like any other business things can happen. If something happens to your garment while in our care we will always try and make it right with you. This will be store credit or replacing the garment with same to equal value. We do not hand out cash.
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